Support

Installation and IT Issues

Operating System Compatibility

All BizInt Smart Charts products are Windows desktop applications and are fully compatible with 32-bit Windows versions Windows 95, 98, 2000 and Windows XP Service Pack 2 and Service Pack 3.

BizInt Smart Charts software is compatible with Windows Vista and Windows 7 as of May 2008. The installer is not currently Vista/7 aware, but will work as long as the user runs the installation. Otherwise file associations will not be created.

Also we are aware of permissions problems with the INI file and user created templates. We will be addressing these in summer 2010..

BizInt Smart Charts software will only run under Windows Server 2003 (and other .NET based Windows versions) if an explicit exception is granted from the Data Execution Prevention rule.

Installation Requirements

BizInt Smart Charts installation has been designed to minimally affect system configuration. All application files are installed into the specified target directory (or sub-directories). The user should have permission to write to the 'template' folder within the installation directory (a workaround is available).

Registry changes are made to register a small number of file types used by the BizInt Smart Charts applications. No other changes are made to the registry. Installation should be run under the user's account so that the file associations are available to the user.

System Requirements

BizInt Smart Charts applications require minimal system resources beyond those of a basic Windows installation.

  • Microsoft Windows 95, Windows 98, Windows NT, Windows 2000, Windows XP, Windows Vista, or Windows 7
  • Standard memory for your operating system
  • 10 MB free disk space
  • VGA/SVGA monitor
  • Windows-compatible mouse
  • A default printer is required in order to display records within BizInt Smart Charts
Licenses

You will be asked to agree to the following software licenses when installing BizInt Smart Charts